Thanks for the impressive customer service

Source:
James, Seattle, WA

Thanks for the impressive customer service. I just sent back the defective light.

I was totally surprised that you paid for the return shipping.
I already test-plugged the new light into the battery. HO-LEE Crap!!! It's so bright. Teamed with my "hokey spokes" (heard of them? www.hokeyspokes.com) and the other assorted lights and reflectors... I may cause an accident because of the distraction...

Quotation:
Thanks for the impressive customer service. I just sent back the defective light. I was totally surprised that you paid for the return shipping. I already test-plugged the new light into the battery. HO-LEE Crap!!! It's so bright.